The following guidelines form the basis of any agreement by Art Time Productions to undertake any art or design work.

1. Art Time will undertake to complete work to the highest standard and to any specified, reasonable deadline. Should you have any concerns please raise them as soon as possible. Our main goal is to provide good service and artwork that you are proud to show and use for the purpose for which it was created.
    
2. Art Time does not charge for quotes. All quotes remain valid for thirty days after being issued. Quotes older than thirty days will be reviewed and adjusted (if necessary) for your consideration prior to proceding with any design work.
    
3. For all art/design work Art Time will provide three initial, unique design concepts for your consideration. If you see something you like then Art Time will work with you to develop this concept to the finished design. Please feel free to suggest changes or modifications that you would like to see no matter how big or small. Remember that we want you to be completely happy with the end results.
    
4. Should none of the first three designs meet your requirements Art Time will endeavour to discuss your needs further to clarify exactly what you’re looking for. Art Time will then produce three more unique concepts for your consideration. If you see something you like then refer to point 3 above.
    
5. If after six designs Art Time is still unable to produce something that meets or could be modified to meet your requirements then one of two options will be recommended:
    
• An additional fee of 50% of your original quote (or the equivelant cost of three hours work at Art Time’s current rate - whichever is less) will be applied to continue to produce a further three, unique design concepts. This fee will apply for each successive group of three concepts produced. Art Time highly recommends that you consider the second option below if after twelve unique concepts you still haven’t seen something you like.
   
• If Art Time has been unable to produce any concepts that have the potential to suit your requirements then Art Time recommends that you find another artist/designer. Should you choose to do this then all work carried out thus far will incurr no cost to you and Art Time wishes you all the best in finding the right artist for your needs. Art Time wants you to be happy with our efforts even if we have been unsuccessful in understanding your needs.
   
6. Should the number of changes and modifications to a design become excessive, to the point where the number of working hours quoted is far less than needed to continue to make changes, Art Time will seek to review the original quote and negotiate additional reasonable payment to cover the extra hours worked.
    
7. Art Time Productions retains ownership of all work until payment has been received. Payment of invoices should be made within fourteen days of receiving our invoice unless otherwise negotiated. Should you have any problems making payment please contact us as soon as possible.
    
8. Art Time Productions does not sell the copying rights associated with its art and design work but grants you an unwritten copyright license to reasonably use the work for its intended purpose (with exception to designs/artwork intended for mass production and sale for which a separate copyright license agreement must be negotiated). A copyright license agreement, stating how you intend to reproduce/use the work, may be negotiated and purchased for an additional negotiated fee which may include a royalty fee if you intend to mass produce the design for sale.
    
9. Art Time Productions retains an exclusive copyright license on ALL work to reproduce it for the purpose of promoting/showcasing our art and design services and to be recognised as the artist/designer for that work.
    
10. Art Time retains the right to discontinue any art or design work should the client have unreasonable expectations or is unable to renegotiate additional payment for hours worked in excess of the initial quote (should this situation arise). Should Art Time discontinue your art and design work you will not be asked to pay for any work carried out thus far.
     
11. If you have any questions about this guideline agreement please contact Art Time prior to the commencement of your art and design work.